FAQ

How Do I Place An Order?

To place an order, simply browse our online store, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details. Once your order is confirmed, you will receive an email with the order details.

Can I Modify Or Cancel My Order After It's Been Placed?

Once an order is placed, it enters our processing system promptly. Unfortunately, this means we cannot guarantee modifications or cancellations. Please review your order carefully before confirming the purchase.

How Can I Track My Order?

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery.

Do You Ship Internationally?

Currently, we offer shipping within Australia. We are actively working to expand our shipping options. Stay tuned for updates!

How Can I Contact SOSSI Customer Support?

For any inquiries or assistance, please contact our customer support team at sossi.brand@gmail.com.

Do You Offer Wholesale Opportunities?

Yes, we do! For information about wholesale partnerships, please contact our Wholesale Team at sossi.brand@gmail.com

How Can I Stay Updated On New Releases And Promotions?

To stay in the loop on new releases, promotions, and exclusive offers, sign up for our newsletter. Joining our community ensures you are the first to know about exciting updates from SOSSI.